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Black and blocky screen when opening Virtual Desktop with Rift S

Star3486
Honored Guest

I have an Oculus Rift S, when I plug it into my laptop, everything works like it always has. But when I go to look at my Virtual Desktop through VR, all I get is a black screen (not the VR screen, the screen that pops up on your VR panel) and it's blocky, like when you start up a game and its loading then u look around and it does that block thing as it loads. Now this is a new problem, I haven't had any problems like this before. It happens when I have a game working and when I don't. Windows did an update a few days ago but everything worked fine, the last time I played a game in VR was April 16th, I didn't have a problem at that time. I noticed this problem while playing Phasmophobia on Steam. Anyone have this problem as well? Please help me

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hello @Star3486 please submit a ticket with us and include a short video of the issue so we can look into this issue further. Thanks!

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