At first I thought my display port was broken but then it detected the headset for around 5 seconds as I moved on to set up the controllers it couldn't detect it anymore. I also youtubed then problem and found many other people in dec 2019 and jan 2020 have had the same problem.
So im 99% sure its not my grpahics card thats the problem. Ive googled to try and find a firmware update but nothing has come up at all.
Im honestly getting frustrated and want to refund the thing, ive been up for hours trying to fix it and still nothing, Windows is up to date, Nvidia is up to date, Oculus is up to date EVERYTHING IS UP TO DATE yet nothing. Ive tried restarting my computer, waiting 5 seconds to put the display port in after, removing the putting back the display port in the headset itself yet nothing.
I just wanna play beat saber man. Has anyone else had this problem or knows how to fix it?
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It is usually a good idea to list your PC specs when you have an issue. The reason there are so many issues with PC problems is because there are thousands of different PC’s. It is definitely frustrating when something doesn’t work correctly, but if you plan to use a computer you have to have some patience.A lot of people that have the same issue as you, solve that problem by installing the Inateck Pcie card listed in my signature. Even though your USB is green, and your display port is red, your USB port may not have enough power to get you going.Before worrying about that though, you should list all of your PC specs. Are you using dedicated graphics? Silly question, yes, but we have seen people plugging in their headset to the motherboard, and not the GPU.
send them your system's logs : Enter and run: C:\Program Files\Oculus\Support\oculus-diagnostics\OculusLogGatherer.exe
I'am experiencing the same problems as yours and several others on the forum are plagued by the latest firmware and software update !
my headset works perfectly fine with a offline Pc with firmware 2.0 and oculus software from october 2019, and when i wanna use that headset on my PC with updated drivers and firmware it cannot find the display port and ask for installing oculus software in loop ( it's been 10 days now) !
That headset was brand new, I exchanded t it on december 5th ( tried it once and never used it for a lillte more than a month) yours is one of the more recent series just as mine, when I plugged it in to my PCagain, it asked for updating the firmware and oculsu software as the result you and I know.
this is indeed growing tiresome, I sent support for my problems on january 3r and they answered today with leaving no choice but sending them my logs and wait.