Desktop? Laptop? Computer spec? More info is needed
Right, desktop CPU Ryzen 7 3700x MOBO ASUS TUF Gaming x570-plus GPU EVGA 980ti
I eventually got a powered usb hub and plugged it into that. It worked for about halfway through guardian set-up then went to black screen. Now to try it out again I try the different USB and DP, even not using the powered USB hub sometimes. And I'm getting mixed results. Sometimes I can get the headset working for about halfway through guardian setup and the other times its just a black screen. The controllers are responsive though if I press the home button, and if I try to launch a game on steam, I can see the mirror on the monitor with the headset tracking its movement, just no visual on the headset screen