01-05-2022 04:52 PM
I'm upgraded from an RX 570 to an RX 6600 for better VR performance but for some reason, it's not displaying anything. I made sure my drivers were up to date and I uninstalled and reinstalled the oculus software many times and I don't think it's the cable because when In device is set up it says everything ok and the light inside the headset turns on. does anyone know what I can do to fix this?
01-05-2022 05:33 PM
Hey there, we see you're having some issues with your Rift S after upgrading your drivers. We'll be happy to assist you in resolving this issue. If you haven't done so already, please ensure that your integrated graphics card is disabled. If you're still experiencing issues, please submit a support ticket and include your log files so we can look into your issue deeper.
To gather your logs: