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Need a replacment Oculus Rift S Optical Cable

JoyOfCynicism
Level 2
Spoiler
Unfortunately my cable to my Rift S no longer works, when plugged in all it does it produce static on my headset, I asked Support and they told me to make a post here so that I can get a new chord.
3 REPLIES 3

TomCgcmfc
Level 16

I kinda doubt that Support would have told you this.  Maybe asked if you checked this forum beforehand, who knows? 

 

If you Rift S is still under warranty (like less than 1 year old) then start a ticket with Oculus Support.  As long as you have not damaged it from misuse then they probably will replace it.  Otherwise, have a look at the Oculus store to buy a replacement.  I see they are available at my local Oculus store;

 

https://www.oculus.com/rift-s/accessories/

 

9 9900k, rtx3090, 32 Gb ram, 1tb ssd, 4tb hdd. xi hero wifi mb, 750w psu, Q2 w/Air Link, Vive Pro

Here's what they said


@TomCgcmfc wrote:

I kinda doubt that Support would have told you this.  Maybe asked if you checked this forum beforehand, who knows? 

 

If you Rift S is still under warranty (like less than 1 year old) then start a ticket with Oculus Support.  As long as you have not damaged it from misuse then they probably will replace it.  Otherwise, have a look at the Oculus store to buy a replacement.  I see they are available at my local Oculus store;

 

https://www.oculus.com/rift-s/accessories/

 


Thing is I don't think its sold in the US or Canada anymore as its never available on the website.

Maybe check to make sure since they do tend to come back into stock on a fairly regular basis.  Contact Oculus support and see if they can source one for you.  Good luck mate.

9 9900k, rtx3090, 32 Gb ram, 1tb ssd, 4tb hdd. xi hero wifi mb, 750w psu, Q2 w/Air Link, Vive Pro