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Need to update to windows 10 even though i am running windows 10? [SOLVED]

Darkness_Fills_
Level 3
There is a blue bar at the top of the oculus software that says "Starting January 14, 2020, we will no longer support your version of Windows. Please upgrade to Windows 10. Learn More."  the problem here is, I HAVE WINDOWS 10 ITS EVEN THE PRO VERSION! Please help... Looked everywhere but nobody had this issue?l75tdykjxjdi.pngcuiymhn2cj2r.png


what
23 REPLIES 23

TomCgcmfc
Level 14
Not sure but maybe you need to reinstall your Oculus software so that it then recognizes you have win10 installed and loads up the appropriate win10/64 drivers.

i9 9900k, rtx3090, 32 Gb ram, 1tb ssd, 4tb hdd. xi hero wifi mb, Corsair 1000w. Rift cv1, Quest 1, Vive Pro.

kojack
Volunteer Moderator
Volunteer Moderator
Version 1809 is a 2018 version that apparently was troublesome. Since then we've had 1903 and 1909 released.
That's what the oculus message is most likely talking about, you have the right OS but an out of date version of it.

Author: Oculus Monitor,  Auto Oculus Touch,  Phantom Touch Remover,  X-Plane Fixer
Hardware: Threadripper 1950x, MSI Gaming Trio 2080TI, Asrock X399 Taich
Headsets: Wrap 1200VR, DK1, DK2, CV1, Rift-S, GearVR, Go, Quest, Quest 2, Reverb G2

Darkness_Fills_
Level 3
How do i update it?

Maxxgold
Level 8


How do i update it?



Google, update windows to 1909, and make sure the link is for Microsoft. 
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Darkness_Fills_
Level 3
k thx


Maxxgold said:



How do i update it?



Google, update windows to 1909, and make sure the link is for Microsoft. 



Tetsuya_F
Level 2
Hi, my windows is windows 10 1909 but have the same issue.
Can anyone help me?

RattyUK
Level 10

kojack said:

Version 1809 is a 2018 version that apparently was troublesome. Since then we've had 1903 and 1909 released.
That's what the oculus message is most likely talking about, you have the right OS but an out of date version of it.



I'm on 1803 (forced update from 1703) and have never seen the message - but if the OP had 'upgraded from 7 or 8/8.1 I suppose it could be that.

Still a good suggestion to uninstall/reinstall Oculus clean though - I had to do this a couple of months ago when I changed Motherboard - so maybe that helped 🙂

PC info: AMD Ryzen 7 2700X, MSI MPG X570 Edge, 16GB Tforce Pro Dark DDR4 3200, KFA2 RTX 2080 Super, Samsung 870 Pro M.2, 2x 240GB SSD, 3TB WD Green HDD & 4 TB Seagate Barracuda HDD, Antec Modular 750w PSU, custom watercooling loop. (Win 10 Pro & Opensuse Leap 15.1 Linux) 32" AOC 4K Monitor.
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Laptop: Aorus X5 V6-CF1 (I7-6820HK, GTX 1070, 2* 256GB M.2 NVME, 1TB 7200 HDD)

RattyUK
Level 10


k thx


Maxxgold said:



How do i update it?



Google, update windows to 1909, and make sure the link is for Microsoft. 






Link to Microsoft page to download Windows Update Assistant:

PC info: AMD Ryzen 7 2700X, MSI MPG X570 Edge, 16GB Tforce Pro Dark DDR4 3200, KFA2 RTX 2080 Super, Samsung 870 Pro M.2, 2x 240GB SSD, 3TB WD Green HDD & 4 TB Seagate Barracuda HDD, Antec Modular 750w PSU, custom watercooling loop. (Win 10 Pro & Opensuse Leap 15.1 Linux) 32" AOC 4K Monitor.
Rift S
Laptop: Aorus X5 V6-CF1 (I7-6820HK, GTX 1070, 2* 256GB M.2 NVME, 1TB 7200 HDD)

Darkness_Fills_
Level 3
Issue again, still says it i have checked for updates and updated it overnight. I want to say i did not use precious windows on my computer.