I am having a problem with my new Oculus Rift S in which it
will black screen randomly and i will hear a static noise as it does this. The
system crashes on any game, and has been occurring at any time between 10
minutes after booting up the game, to 3 hours after booting up the game.
Sometimes when the crash occurs I get a windows notification saying that the
DisplayPort isn’t connected, but this doesn’t happen every time the system
Options used to try and rectify the situation which have
Uninstalled and reinstalled the Oculus Software.
Repair the Oculus Software.
Uninstalled and reinstalled SteamVR.
Checked that SteamVR and oculus software are up
to date which they are.
Checked that Windows 10 is up to date which it
Checked that my GPU driver is up to date which
Checked that USB drivers are up to date which
Tried every USB Socket on my laptop
Turned off Power Saving mode in Device Manager
for all the USB sockets.
Disabled USB selective suspend setting in the
Windows Power Options.
Checked the DisplayPort wire is properly
connected to my laptop
Checked that the DisplayPort wire connection in
the headset is connected properly.
Turned off Kaspersky
Turned off Razer Cortex Boost ( Which did stop
the SteamVR games lagging )
Ran the Oculus software in Administrator.
Turned the volume on the Oculus Rift S down to
20% ( As some websites stated that loud noises can cause this problem)
Restarted the Oculus Service.
Restarted the Oculus Runtime Service.
These are my Laptops specifications:
GPU : NVIDIA GeGorce GTX 1060
CPU: Intel® Core™ i7-7700HQ CPU @ 2.80GHz
Motherboard: MSI MS-1785
I have the same problem, except i hear a very high pitched buzzing before the ensuing black screen and tv static noise. Still waiting on a response from oculus support, however i believe it may have something to do with the latest oculus software update.