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Oculus headset black

BMGTeejay
Level 2

My oculus screen is black and I tried everything to fix I redownload software I tried to update drivers and graphics card and my device still didn’t work and I tried to do beta and still doesn’t turn on please help

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey @BMGTeejay please submit a ticket with us and include the log files from your system so we can review them and try and determine why the Rift S is black screening. Thanks!