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Oculus rift s crashes

RAN001
Level 2

I've have this problem where in the middle of my vr gaming my headset would just cut out display turning black all i hear is static and a usb port gets not recognized had this for a year still cant fix it ๐Ÿ˜ž

4 REPLIES 4

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi @RAN001, It sounds like there may be a hardware issue with your headset, if you haven't already please open a support ticket with us here, Thanks!

I've already sent a support ticket (on a another account)

ElusiveMarlin
Level 7

Have you tried disabling the Power management option in the Rift S USB Hubs in device manager?

They could be getting triggered.

 

Worth a look if nothing else.

RIFT CV1
RIFT S
Leeds, UK.

Intel Core i7 7700K 3.7GHz | RAM 32GB DDR4 2666MHz | GeForce GTX 1080 8GB |

"Behind every mask there is a face, and behind that a story...."

I've tried everything on google, reddit, oculus.