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Oculus rift s tracking

JSauser
Honored Guest
controllers freeze in place and oculus app wont recognize my headset. ive tried everything please help.
2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager
Hi, please try other USB ports and also unplugging the cable from both ends and plugging them back in. The issue could also be environmental, for example low lighting, or reflective surfaces interfering. If you haven't already, please make a ticket at support.oculus, and please include everything you have tried . - Matt
If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

JSauser
Honored Guest
I have tried every USB port, I even bought a new USB 3.0 card with 4 ports and it will not even recognize the Rift S.  I have opened numerous tickets with Oculus and have been working with them for over a month trying to get this VR to work.  I have tried everything.    My computer has the correct specs and space for the Oculus.