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Order tracking issue

Bli-B
Honored Guest
So I ordered a Rift yesterday, and I didn't have an Oculus account at that time, and now I can't track my order because I ordered the Rift without an account, any help?
2 REPLIES 2

Anonymous
Not applicable
I would think you would have at least provided an email address and would get that info when it ships?

MetaQuestSupport
Community Manager
Community Manager

Bli-B said:

So I ordered a Rift yesterday, and I didn't have an Oculus account at that time, and now I can't track my order because I ordered the Rift without an account, any help?


Hey Bli-B, if you
used a guest account then you should receive the order information at
the email address used to create the order. You can also check the
order information by signing into the Guest portal
https://secure.oculus.com/guest/login/
. If you're having any issues with getting information, please feel
free to contact support at https://support.oculus.com.
Thanks! -Rick

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