Hello, thanks again for reaching out! So sorry for the confusion. If you are continuing to see a red flashing light, we recommend that you try the following steps below:
If these steps do not work resolved the issue, then we would need to look at your logs to investigate further. To do so, you may click here to follow steps to collect logs and then click here to submit a support ticket. We're here to help! Thanks! 🙂
Hey there Pavelpouble,
Thank you so much for reaching out.
In regards to your Rift S, while it can occasionally flash an orange or yellow light, red is one of those colors that we would love to investigate further with you.
If you would please submit a support ticket complete with the log files of your computer so we can work toward a solution together.
To gather the logs:
We look forward to assisting you with this.