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Restart Oculus Software - Episode 2

RattyUK
Level 10
The latest PTC update certainly cured the flashes - a brilliant firmware update that just made everything work!
Until last night and suddenly back to this:

s7e7jrxveyl4.jpg

A 'new' right controller and the 'Restart Oculus message' - notice also the half-charged battey in the right controller, with a new battery in yesterday afternoon!
Start the PC today - same scenario, restart...  Something has gone amiss somewhere.

Anyone else seeing this today?

ETA: Rolling back to the Release version appears to have cured the issue - feedback sent to Oculus 🙂
PC info: AMD Ryzen 7 2700X, MSI MPG X570 Edge, 16GB Tforce Pro Dark DDR4 3200, KFA2 RTX 2080 Super, Samsung 870 Pro M.2, 2x 240GB SSD, 3TB WD Green HDD & 4 TB Seagate Barracuda HDD, Antec Modular 750w PSU, custom watercooling loop. (Win 10 Pro & Opensuse Leap 15.1 Linux) 32" AOC 4K Monitor.
Rift S
Laptop: Aorus X5 V6-CF1 (I7-6820HK, GTX 1070, 2* 256GB M.2 NVME, 1TB 7200 HDD)
10 REPLIES 10

RattyUK
Level 10



RattyUK said:



ETA: Rolling back to the Release version appears to have cured the issue - feedback sent to Oculus 🙂



How du you "roll back to the Release version"? Just got the Rift S for my son and we keep having the "restart Oculus" message



Ideally, you should enroll into PTC (from the beta tab) as there are fixes in it that yet have to roll into general release.
This was a very specific error that was corrected some time ago (I ended up with 26 Right Touch Controllers listed before the proper fix was released!)
The Rift S currently works flawlessly for me, but the USB connector is in a 3.1 G2 port which provides higher current than a normal 3.1 USB port.
I hope you get yours to work properly - try different USB ports, waiting around 10 seconds before you re-insert the DP connector - good luck!
PC info: AMD Ryzen 7 2700X, MSI MPG X570 Edge, 16GB Tforce Pro Dark DDR4 3200, KFA2 RTX 2080 Super, Samsung 870 Pro M.2, 2x 240GB SSD, 3TB WD Green HDD & 4 TB Seagate Barracuda HDD, Antec Modular 750w PSU, custom watercooling loop. (Win 10 Pro & Opensuse Leap 15.1 Linux) 32" AOC 4K Monitor.
Rift S
Laptop: Aorus X5 V6-CF1 (I7-6820HK, GTX 1070, 2* 256GB M.2 NVME, 1TB 7200 HDD)