10-07-2020 06:08 PM
Hi,
I am having a problem with my Rift S in which it will black screen randomly, make a high-pitched beeping noise, and then I hear a static noise. My headset was working perfectly fine for 4 days, and now I can barely play games for more than 5 minutes. Sometimes when the crash occurs I get a windows notification saying that the DisplayPort isn’t connected, then that will randomly connect again. After it crashes, it goes back to a white light and my headset gets stuck on the black screen. I have to restart the Oculus software and try plugging everything back in for it to work.
I have tried these methods, and none of them work:
The only other option I can find is turning off Razer Cortex, which I don't use.
These are my specs:
GPU : RTX 2070
CPU: AMD Ryzen 7 3700X
Memory: 32GB DDR4-3600
Motherboard: MSI B450 Tomahawk Max
Would be nice if there was a fix for this.
10-08-2020 08:14 AM
10-08-2020 08:54 AM
10-10-2020 11:17 AM
CobaltEight said:
I hate to tell you but, the only fix I found was to RMA the headset. I dont know if its the headset or the cable but when I got my headset back two days ago everything was fine and I had the issue for over 7 months with zero permanent fixes. Even buying two usb exansion devices, one being an expansion card and the other being a power usb hub.
10-10-2020 06:41 PM
OculusSupport said:
Hi @ecki386 , Please create a support ticket here and we will be happy to assist you. - Clint
10-10-2020 09:05 PM
04-19-2022 05:16 PM
when ever i launch up steamvr my screen goes black and doesn't turn back on and there is a orange dot int the middle of the headset for rift s. i have tried every methods for months and non of them work. i am probably going to buy a quest 2 because of this problem