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Rift S Configuring Guardian Area

CyberKT
Level 3
Just got the S yesterday (first Oculus product). Super frustrating so far. Can't configure Guardian area. Whenever I face forward I see the grid and arrow and hit continue. Then 90% of the time it says "Play area not found" and asks me to do it again. 10% of the time it moves on to setting the floor grid, which seems really high. Small portion of the time I get to try and draw the gaming area which is almost impossible to draw, doesn't seem to be responding to the controller. Even when it does allow me to draw, just jumps back to the "Play area not found" message. Tried 4 different USB 3.0 blue ports, updated graphic card drivers, rebooted, uninstalled Oculus App and reinstalled, et al. Any ideas? Was so excited but this f*cking sucks. 
20 REPLIES 20

Sandcracka
Level 5
When you get to the floor grid you have to move your contoller to the floor.  Then press continue.

CyberKT
Level 3
Thanks, unfortunately on the rare occasion I get to that point, it usually goes back to "play area not found" and I can't proceed. 

markm75
Level 3
Im having this same issue.  I cant get past the guardian play area setup.  You try to adjust the floor and it snaps back to the beginning telling you the play area not found.  I had previously defined the play area too, but its frequently lost.  This time it wont even go the whole way back through it.

antitrust42
Level 4
mine loose his guardian all time , need to set each time, is annoying

Blobabee
Level 2
I am/was having the same problem, but think it may be due to low room lighting as the tracking needs lighting to function. Hope that helps!

Onyxius
Level 2
I just got my Rift S on Sunday and every time i play a game, put the headset down to go use the restroom and come back, when i pick up and put on my headset i'm hit with the "play area not found".  SO ANNOYING!! I dont see any fix for this and i'm guessing we have to wait for some magical update? 

JediNizar
Level 4
strange never had that before. My Rift S is plugged to my Laptop, and I switch rooms. and everywhere my RIFT S recognize the era if played there before.

LaYkZz
Level 2
Guardian notices different areas. IDK how it really works, but I am sure you need well enlighted spots in your room, some fix points which highlights contrasts for the different cams on your headset.

bporion
Level 3
i had that problem and got in touch whit customer service it turns out that the Rift S is very light sensitive , if you calibrate guardian whit a certain amount of light you have to have at least that mutch light at all times or more . the S does not play well in dark rooms .