08-29-2021 01:51 AM
As Above just can't get past this check was working before.
My system is
Ryzen 9 5900X
RTX 3070 TI
64 GB
X570 Motherboard Auros Elite
I have tried everything apart from reinstalling windows 10.
What I have done so far:
Unplug USB then display port and wait
Reinstall Oculus Software
New PCI card 3.0 Fresco one
Reseat cable at both ends
Privacy Camera is on
Power saving to USB Disabled
I Just don't get what is going on.
Sometimes I get the 3 dots and sound in the back ground.
Any Idea's Please.
09-01-2021 12:55 AM
Hi there, thanks for taking the time to troubleshoot this matter on your end! We'd like to help you out with this, could you please click here to submit a ticket and include your Oculus Diagnostics Logs? Thanks so much!
09-01-2021 06:51 AM
Thank you done as requested.
09-06-2021 03:43 AM
Hi Is there any update please?
09-06-2021 02:00 PM
I doubt it, mine is broken and they apparently refuse to offer any assistance as the device is "out of market" and "out of warranty." They won't even answer my question of whether or not they will sell a replacement cable, they just repeat the same script over and over even blatantly re-asking the same questions on the same ticket I already answered.
So if you're out of warranty start looking for a new headset, they won't help and they don't care. They are posting on the forums at this point only to try to save face.
09-07-2021 12:33 PM - edited 09-13-2021 06:21 AM
Deleted Post.