Hi there!
Since a while it's impossible for me to connect my Oculus Rift S, because of the USB 3.0 connection issue.
I tried already so many troubleshootings and also the official oculus support couldn't help me so far. It seems to be a
software problem with the oculus software or a conflict with a windows update.
System specifications:- OS: Microsoft Windows 10 (10.0) Professional 64-bit (Build 19041)**
- CPU: Intel(R) Core(TM) i5-9600K CPU @ 3.70GHz
- GPU: NVIDIA GeForce RTX 2060
- Mainboard: ASUSTeK ROG STRIX Z390-F GAMING
- RAM: 16GB DDR4
- Drive: SSD Samsung Evo 500GB
- Oculus: 1.43.0.000018
- Software: I'm a developer so I have installed dev tools like yarn, npm, docker, VM, ... maybe this a problem?
**
Windows VersionEdition Windows 10 Pro
Version 20H2
Installed on 16.10.2020
build 19042.630
Windows Feature Experience Pack 120.2212.31.0
What I've tried already:- Followed Official Oculus Troubleshootings, e.g. this video: htt ps : / /w w w .you tube.com/watch?v=WYr6Q4GA5Wc
- Unplugged and re-plugged USB and Displayport a couple of times. First the USB and after seeing a white light, connecting the Display Port. After a while the white light turns into a red light and the software tells me a usb connection problem. Or in setup the headset it will tell me after a while sensors can't track headset
- Unplugged and re-plugged cable on the headset
- Tried all USB ports (USB 2.0 connection works, but then it tells me, I have to use USB3.0)
- Tried the headset on a different PC, which worked, so the cable is fine!
- Installed newest graphic drivers and windows updates
- Restarted the Oculus software and ended all the background services (Oculus Runtime, etc.)
- Turned off USB power saving settings (Windows settings)
- Deactivated Windows Gamemode (Windows Settings)
- Deactivated all Windows Security (Real time protection, Cloud delivered protection, Windows Defender firewall, Automatic sample submission)
- Disconnected all USB devices except mouse, keyboard, one monitor and rebooted windows
- Uninstalled all Oculus applications and removed all folders*
- Reinstalled newest oculus software
- Registered to Oculus public test channel (oculus/settings/beta)
- Used a brand new internal PCIe USB 3.1 Superspeed Card (10Gbps) (Inateck, ASMedia)
- Tried external USB 3.0 Hub with own power connection
- Sent my pc specifications and oculus logs by using OculusLogGatherer to official oculus support: htt p s : / /s upport. o culus.c om/172672339980954/
* folders removed:
- C:\Users\USERNAME\AppData\Local\Oculus\
- C:\Users\USERNAME\AppData\Local\Temp\OculusSetup\
- C:\Users\USERNAME\AppData\LocalLow\Oculus\
- C:\Users\USERNAME\AppData\Roaming\Oculus\
- C:\Users\USERNAME\AppData\Roaming\OculusClient\
- C:\OculusSetup-DownloadCache
- C:\Program Files\Oculus
Sources:- venturebeat: http s://ven turebeat .co m/2019/0 5/26/oculus-rif t-s-how-to-fix-tracking-problems-and-blackouts/
- Reddit: htt ps:/ /w ww . redd it. com/r/ocu lus/comment. s/e1sdy3/oculus_rift_s_no. t_detecting_usb_or_displayport/?utm_medium=android_app&utm_source=share
- Youtube - dbcrazycat: htt ps : / / w ww. youtube .com /watch?v=mDKbcc3ysjc&ab_channel=dbcrazycat
- vrforum (german): htt ps : / /v rf orum.d e/th reads/l%C3%B6sung-oculus-rift-s-funktioniert-nicht.8549/
I've got no more ideas now, but maybe anyone has more tipps for me?
At least I hope that this troubleshootings are helpful for someone else.
