cancel
Showing results for 
Search instead for 
Did you mean: 

Rift S static noise with headphones

hl-cel
Level 3
Hi,

when I use headphones with the Rift S, I hear a disturbing static/crackling noise. Even at low volume or mute. I can hear almost no static noise when I connect the headphones directly to my PC (only at very high volume). Does anyone else have this problem?
11 REPLIES 11

OculusSupport
Oculus Community Manager
Oculus Community Manager
Hey @hl_cel, are you noticing any audio distortion with the built-in speakers or is it only with the external headphones? We are aware of an issue that may cause poor audio quality in your Rift S. We are actively working on a fix to address this but currently don't have an ETA. Thanks! -Rick

MAC_MAN86
Level 9
@OculusSupport it is obvious you are all rather busy right now, however to restore and keep the faith of your Users I highly recommend you make a Closed Sticky Announcement on all RIFT S issues without comments enabled.
BTW the RIFT still has an issue with the Touch Battery Usage as once they get to 50% they stop working. Also they have been known to kick out our Focus of the Game which can lead to e.g. losing your Ship in Elite:Dangerous! 
Stuff needs: - 
1. Acknowedged by an Announcement all can refer to rather than trying to fix it themselves for days!
2. Fixed!
3. Add UserVoice to the Forum Page as a Fast Link!
4. Develop all things we complain of e.g. Guardian; Reset View via 2 Thumbsticks; Strafing in Home; More movement for Expressive Avatars (mouth & eyebrows) whilst eyes should track nearest speaking player.

hl-cel
Level 3
Hello Rick,

i notice the same distortion with the built-in speakers but it is not as obvious as with headphones. I think it is because of the overall low volume of the speakers. Oh, and when i set the volume to 50% or more i hear a crackling noise with the speakers when sound is playing.

I don't had this problem with the build-in headphones of the Rift CV1

I have to know if this is a common problem that you can fix with an update or if it is caused by a faulty unit or bad shielding of the Rift S.

hl-cel
Level 3
I looks like I am the only one with this problem. When I connect my headphones (3.5mm or USB) directly to my PC I do not hear any interference. Then the Rift is probably broken. What a %?§&!.

Benedictius
Level 2
I've got the same problem, when hooking up low quality headphones, like ear buds, it is almost not noticeable, but with closed back it is really disturbing, did you find a solution or did you return the Rift S?

hl-cel
Level 3
I returned the Rift S. I bought a new Rift S last week that does not have this problem. The only thing I hear now when there is no sound is the quiet static white noise.

AngryWombat
Level 2
Same problem with original Oculus Rift, static (popping noises) only present with built in headphones. 

MarcoPolo261
Level 2
This just started happening to my Rift S is there any solution, I just got my Rift S a month ago and I don't want to return it

XTib3R
Level 2
I have got similar issue with my Oculus Rift S where left side of my own headphones do not play when plugged into Rift's 3.5 jack - I have to push the headphone jack a bit forward for both headphones to start woking. So it seems there is a loose connection to 3.5 jack inside the headset....