when I use headphones with the Rift S, I hear a disturbing static/crackling noise. Even at low volume or mute. I can hear almost no static noise when I connect the headphones directly to my PC (only at very high volume). Does anyone else have this problem?
Hey @hl_cel, are you noticing any audio distortion with the built-in speakers or is it only with the external headphones? We are aware of an issue that may cause poor audio quality in your Rift S. We are actively working on a fix to address this but currently don't have an ETA. Thanks! -Rick
@OculusSupport it is obvious you are all rather busy right now, however to restore and keep the faith of your Users I highly recommend you make a Closed Sticky Announcement on all RIFT S issues without comments enabled. BTW the RIFT still has an issue with the Touch Battery Usage as once they get to 50% they stop working. Also they have been known to kick out our Focus of the Game which can lead to e.g. losing your Ship in Elite:Dangerous! Stuff needs: - 1. Acknowedged by an Announcement all can refer to rather than trying to fix it themselves for days! 2. Fixed! 3. Add UserVoice to the Forum Page as a Fast Link! 4. Develop all things we complain of e.g. Guardian; Reset View via 2 Thumbsticks; Strafing in Home; More movement for Expressive Avatars (mouth & eyebrows) whilst eyes should track nearest speaking player.
i notice the same distortion with the built-in speakers but it is not as obvious as with headphones. I think it is because of the overall low volume of the speakers. Oh, and when i set the volume to 50% or more i hear a crackling noise with the speakers when sound is playing.
I don't had this problem with the build-in headphones of the Rift CV1
I have to know if this is a common problem that you can fix with an update or if it is caused by a faulty unit or bad shielding of the Rift S.
I've got the same problem, when hooking up low quality headphones, like ear buds, it is almost not noticeable, but with closed back it is really disturbing, did you find a solution or did you return the Rift S?
I have got similar issue with my Oculus Rift S where left side of my own headphones do not play when plugged into Rift's 3.5 jack - I have to push the headphone jack a bit forward for both headphones to start woking. So it seems there is a loose connection to 3.5 jack inside the headset....