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Rift S warranty

Killerpingu69
Level 2

I just ordered my  Rift S vr-headset. I am wondering how does the warranty work with the rift s when it is discontinued this year. If my headset breaks and the warranty covers it do they send me new rift s headset or how does it work with a discontinued product? I hope someone knows.

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Accepted Solutions

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there! Your Rift S will be covered by warranty for one (or two years, depending on your location) and should an issue arise that we've determined that cannot be resolved through standard troubleshooting requiring a replacement, we'll be more than happy to walk you through that process. Thanks!

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1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey there! Your Rift S will be covered by warranty for one (or two years, depending on your location) and should an issue arise that we've determined that cannot be resolved through standard troubleshooting requiring a replacement, we'll be more than happy to walk you through that process. Thanks!

View solution in original post