Forget Oculus support.
The latest "upgrade" blacklists loads of USB 3.0 drivers/controllers. Tons of people are having this issue.
You need to revert back to an earlier software/firmware.
Copied from another thread with the solution. Works for me and others.
Change (dot) in . and paste link in browser."
This should sort it. When it does, make a thread in here complaining about it, and help others. What Oculus have done with the latest "upgrade" is shocking really.