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Sensor Issue

XXXFIREHEAD
Level 2

When i try to add my Rift S In the app, it says that sensors can't work (sensors cannot track the headset)

i tryied all my USB ports, reinstall windows, reinstall app, nothing changed, i check ALL windows settings, but for nothing

Who can help me with it pls?

(sorry for my bad english, i'm from Russia)

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi @XXXFIREHEAD, please open a support ticket with us here so we can look into your options. Thanks!