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Sensor Light dim and not connecting

Level 2
I have 2 oculus sensors for my CV1. One works perfectly no matter what USB port I connect it to it has the bright light at the top of the sensor. The other's light at the top is dim and does not connect no matter what I have tried every single fix I can possibly do. Is this a hardware issue that requires a replacement of parts or is this a software issue?

Level 8

It sounds like a faulty sensor. It could be as simple as a cracked solder joint. You should get an electronics repair person to look at it, if it's out of warranty.