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Sensor check error

Chismas
Honored Guest
This has been a disappointing Christmas it feels like I've tried literally everything and I just can't get past the sensor check it either runs forever or it just fails immediately. I'd really appreciate any help.
2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager
Hey, try re-seating the headset cable located behind the facial interface. Both can be removed individually by gently pulling. If the issue remains, gather your diagnostic logs using the steps here and create a ticket here. - Principe
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TjaHer
Honored Guest
Had the same issue, I fixed it by using an external 3.0 usb hub, but maybe try different 3.0 usb hubs on your Pc first.