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Software freezing during device setup

Athame
Honored Guest

Every time I install the Oculus software I get as far as the checking sensors screen then it just freezes on me, after that it randomly won't detect either the USB or the DP, I have been running this headset on this machine for over 6 months with no issues but since re installing windows itas been unuseable, Any advice?

1 REPLY 1

MetaQuestSupport
Community Manager
Community Manager

Hey Athame! Thank you for being a part of the Oculus family! Here is a link to set up the headset via your PC. You may also install the Oculus app to your phone, which may be found in the Play Store. In reference to your USB concern, you may need to update your drivers. If your issue continues, feel free to reach out to us here to be able to assist you more in-depth. We look forward to seeing you in VR! 😎🕹

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