10-17-2021 03:05 AM - edited 10-17-2021 03:15 AM
Hello, could someone pls help me?
Today when i turned on my pc and plugged in my headset, i got a message from Windows that something went wrong last time i was using the Headset and now it wont connect anymore. The light in the headset also doesnt light up anymore. I also tried restarting my pc but nothing changed
Solved! Go to Solution.
10-17-2021 03:11 AM - edited 10-17-2021 03:16 AM
10-17-2021 03:11 AM - edited 10-17-2021 03:16 AM
10-17-2021 04:33 PM
Hey there, Dan. If your PC updated to Windows 11 from the last time you connected your Rift S that could be the cause of the error message. Windows 11 is not currently supported for Rift S, Link, and Air Link. We hope to have support for Windows 11 in the near future.
If this update is not the case, here are some additional troubleshooting steps along with restarting your PC, we can suggest:
Feel free to let us know if you need further assistance or submit a support ticket here. 😊👌
10-17-2021 05:45 PM
@DazzlingDaan I hate it when people post there own solutions without actually explaining what they did, lol!
10-18-2021 01:19 AM
@TomCgcmfc turned out i didnt plug in the headset good enough.
10-25-2021 09:14 AM
I dont need anymore help, but thank u for wanting to help me out. It turned out the headset wasnt plugged in good enough
03-20-2023 12:42 AM
Press and hold (or right-click) the USB external hard drive with the issue, and select Uninstall. After the hard drive is uninstalled, unplug the USB cable. Wait for 1 minute and then reconnect the USB cable. The driver should automatically load.
Regards,
Rachel Gomez