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hdmi not detect

DarK-BzH
Honored Guest

Good evening,

I have a problem with my oculus rift and my new graphics card.
I had a gtx970ssc evga and it works flawless.

I was given a 1080ti zotac Amp edition and now the hdmi of my helmet is no longer detectable.

I first thought that it came from hdmi port so I buy hdmi to port display adapter and test the different port, but nothing so I turned to power supply problem !

I had a 550w corsair and try a 750w corsair identical to that person who provided me with the graphics card, and with whom it worked very well with its VIVE and its triple monitor.

I tested 3 version of different nvidia driver and 2 version of oculus home and always the same result !
I have no more idea to resolve this problem and would like to know if you have any clues to solv it.
I put back my 970 and my helmet is detected at the first try !
Thank you in advance for your help and good night to you and play well.

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2 REPLIES 2

TJKSDanTheGuy
Honored Guest
same problem

MetaQuestSupport
Community Manager
Community Manager
Hey DarK-BzH , try uninstalling and reinstalling your Nvidia drivers. Also make sure your monitor is plugged into the GPU. If you still have the issues please reach out to us at support.oculus.com. Thanks
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