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my oculus rifts left audio isnt working! help!

Level 3
i turned on my oculus rift today and i noticed that i wasnt getting any audio out of the laft ear, i tried restarting oculus, restarting my computer, ect. nothing worked any tips?
edit: ok i thought i fixed it but it turns out i actually didnt, please help me!
ok so after doing a bit of rigorous testing i have found a few variables that may be of help, whenever i unscrew and put back in the earpiece it works but as soon as a pull back the head strap (Or even adjust the earpiece) the audio cuts out and it stays that way until i take out the earpiece again to re-insert it

Level 5
Are you using the Rift CV1 (the one before Rift S)? If so, then you probably have a broken ribbon cable inside the headstrap. I suggest you contact support.. If support can't help you, here is a video on how to fix it:
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