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oculus is broken

Stirik07
Level 2

Hello, I have a problem with glasses, Rift S. I have been using them for 1 year, after which problems began to appear, I tried to reconfigure, because of which the left sensor stopped working, there were still problems with the right controller, it is charged, but does not want to work , but connects only if you take out the battery, after which it stops working again. Can you tell me if this problem can be evaporated?

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hey Stirik07, we get how annoying it can be to have issues with your Rift S glasses, and we're more than happy to help get this issue sorted out! Please click here https://ocul.us/OculusCommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us with the Serial Number for the device that's having problems. Please remember, you must be signed into the community first to send us a private message.