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oculus rift s headset sensor tracking issue

Lyinxx
Level 2

DOES ANYONE KNOW HOW TO FIX THIS? PLEASE HELP?Oculus 4_3_2021 9_32_59 PM.png

2 REPLIES 2

Lyinxx
Level 2

please help im desperate

 

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hi there! Please make sure that your Rift S is connected securely on both ends of the cable without any adapters, extenders or third-party adapters in use. You'll also want to reseat the cable on the Rift S's end (by removing the facial interface) to ensure that the connection is not interrupted. If it still persists, please click here to submit a ticket and include your Oculus Diagnostics Logs. Thanks!