same issue for me, i tired with answer by oculus they talk about anything instead the problem we try to resolve
company always tell anything , is bad support
i'm tired, i return my rRIFT S , is a big fail and a big huge bad software
i not encourage them in that way and many on youtube and internet forum want return their quest and rift s
oculus is damn pitty ! , they not have tested their tracking and other thing
they have remove a good thing from the headset and want our money
i needed to buy an pci usb 3 inatect to work and i paid 40 box for this , i have already many usb 3 on m,y motherboard but their bad software is not able to recognize what i have already !
in many game i got issue , black screen, flickering , , many have the same problem, so is not about our computer or other thing, is the headset itself !
i tired oculus tell anything to save their skin !
they layer, they bad support
is a scam, is a trap , byebye oculus , i go for hp reverb !