10-14-2021 03:02 AM
i have my sensors connected, i also see they are connected in the app, but when i want to install the touch, it sais i need 2 sensors connected. anyone who can help?
10-14-2021 10:52 AM
Hey burggraeve.matthias, thanks for reaching out! Fully functioning sensors are an essential component of VR and we completely understand the inconvenience brought on when an issue like this arises. We've got a few troubleshooting steps we'd like for you to take so you can get into VR ASAP!
If you're still running into trouble, please collect your logs from Oculus Diagnostics and send us a support ticket here. (Instructions for how to collect these logs can be found here.)
Cheers!