04-06-2020 11:32 AM
04-07-2020 01:00 AM
04-07-2020 01:27 AM
Aesthetiker said:
i have to laugh so hard, when thinking of a Dev making a Object for Oculus Home... 😄 Its so overrated and a waist of dev time...
Go and fix the problems that were since 1.3 in the pipeline....
04-07-2020 03:46 AM
04-07-2020 04:09 AM
04-07-2020 04:19 AM
TomCgcmfc said:
Just install the darn drivers, lol!
04-07-2020 04:42 AM
maybe this is the wrong place to reply but im still on v15 but i still have those drivers aswell, and like you said you have to install the "new" drivers before you can use your rift s again
SergeMeister1234 said:
So I got the V16 software today and got a message saying new drivers need to be installed before I can use the Rift S so OK, let it do its thing and restarted as requested. Was curious to see what the driver date was so had a look through device manager and found the below:
Imaging Devices:
Rift S, driver 1.0.0.1 30/04/2019
Sound, video and game controllers:
2X Rift S, 10.0.18362.1 18/03/2019
System Devices:
Oculus Virtual Gamepad Emulation Bus, driver 1.5.8.0 02/08/2017
Universal Serial Bus controllers:
2X Rift S, driver 1.0.0.8 27/03/2019
So what are these driver updates? all the drivers look to be a year old, 2.5 years in one case. Is something broken/failing to update here? Can someone check their driver versions for me in device manager?
My Oculus software is showing version 16.0.0.98.452
04-07-2020 06:58 AM
morphee7 said:
maybe this is the wrong place to reply but im still on v15 but i still have those drivers aswell, and like you said you have to install the "new" drivers before you can use your rift s again
SergeMeister1234 said:
So I got the V16 software today and got a message saying new drivers need to be installed before I can use the Rift S so OK, let it do its thing and restarted as requested. Was curious to see what the driver date was so had a look through device manager and found the below:
Imaging Devices:
Rift S, driver 1.0.0.1 30/04/2019
Sound, video and game controllers:
2X Rift S, 10.0.18362.1 18/03/2019
System Devices:
Oculus Virtual Gamepad Emulation Bus, driver 1.5.8.0 02/08/2017
Universal Serial Bus controllers:
2X Rift S, driver 1.0.0.8 27/03/2019
So what are these driver updates? all the drivers look to be a year old, 2.5 years in one case. Is something broken/failing to update here? Can someone check their driver versions for me in device manager?
My Oculus software is showing version 16.0.0.98.452
04-07-2020 10:36 AM
04-07-2020 08:36 PM
04-09-2020 05:29 PM
ShowbizDonkey said:
ClassicGOD said:
CallMeJay360 said:
Yeah let me contact support like a lot of people have done and get absolutely no solution to the problem, that is an amazing idea from you. As for your excuse and defense of this (somehow), the issues have been a thing since v12, since December of last year, if they can't find the solution to a simple problem that wasn't in place in 1.43, people who are considered by many "Wizzards", then something is wrong over there. It's been more than 100 days since the problem happened, I'm sure that's well enough time to find out and squash the issue.
PS: yes, antagonizing every update released is going to change something, they clearly see a lot of people need it and thanks to us pointing it out and calling them out every update they don't fix it, will get them to do so.
I'm an Oculus fan as much as anyone else who is invested into the ecosystem, I recommend people to get the Rift S over any other HMD simply because it's the best bang for the buck, but I'm not going to lick their eyeball like you're doing here, I'm here to voice the issues I and many others that have also posted are experiencing, and praise they're accomplishments.
Good day.
Liking Oculus has nothing to do with it. I'm not prizing them in any way - I'm pointing you are taking the wrong approach.
Oculus developer are not reading those posts. I'm a software developer myself and I know how this works. If you don't report the issue nothing will get done and still you refuse to do what is in your own best interest and report it. From managers point of view there is basically 0 people with this issue right now and that means there is no point spending time on it. This is a user paradox that every developer or IT support person comes across every day.
- It doesn't work!
- Have you reported it?
- No.
Granted I don't visit this forums too often but I've seen exactly 5 people mentioning this issue including you and I actively searched. If 5 is a lot for you and a reason not to contact support you grossly misjudged the scale of Oculus.
Once again I suggest that you use proper channels. Contact support, create User Voice suggestion and post it here under every update, on Reddit, everywhere so as many people with the issue see it and upvote it. Just don't behave like and average corporate user and hope that everyone does this for you while you complain next to the water cooler.
Strongly re-affirming that you should contact support if you are experiencing issues. I would also recommend using the Help Center > Provide Feedback option within the Oculus desktop software to report the bug or behavior you're experiencing. You generally won't get troubleshooting from submitting something through that channel, but it does ensure that our engineering team gets eyes on the issues. We do look at the forums, but it's not easy to figure out what's going on or how many people a given issue is affecting if all we have is a forum comment to go off of. It's important to remember that everyone's PC hardware and software is a little bit different and what may seem like the same issue from a one line forum comment could be something completely different. We really want to help make sure everyone has a great experience, so if you are having trouble with something, it's important to reach out to support so the team can look specifically into your case.
One thing I would call out, though, is that I don't think UserVoice is the best place for this type of feedback. Yes, it gives us a number, but it's not easy to tell who is actually experiencing an issue vs who is just throwing an upvote on there. It also has the same problem that the forums do, in that it does not allow us to easily troubleshoot specific cases or look for common root causes between cases potentially stemming from specific hardware, software, accessories, etc. Best to just go with the support ticket and the in-software provide feedback option.