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Please help with oculus 2 health concerns for my child!

Lovegodandgames
Honored Guest

I need to speak to someone in the live chat in regards to my daughter having an allergic reaction to Oculus 2 headset and even spoke with someone through chat named Ana and then another guy in regards to getting this issue resolved and no one has gotten back to me as this was very urgent!

2 REPLIES 2

MetaQuestSupport
Community Manager
Community Manager

Here at Oculus, we take health and safety seriously. For us to assist, please click here to contact us and get in touch with an agent. https://ocul.us/ContactSupport

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PITTCANNA
Visionary

@Lovegodandgames wrote:

I need to speak to someone in the live chat in regards to my daughter having an allergic reaction to Oculus 2 headset and even spoke with someone through chat named Ana and then another guy in regards to getting this issue resolved and no one has gotten back to me as this was very urgent!


@Lovegodandgames 

If its from the facial interface resting on her face, it tends to be a bit abrasive while there is a small population that is affected.  There are some great aftermarket solutions.

https://www.amazon.com/AMVR-100pcs-Disposable-Hygiene-Non-Woven/dp/B07V6NY342/ref=sr_1_6?crid=3SRPWD...

 

or you can get a washable cloth mask

https://www.amazon.com/VakiReyy-Accessories-Universal-Breathable-Workouts/dp/B09W5SNCHK/ref=sr_1_17_...