I was trying to install the PC App today. The installation worked quite fine. The moment when the VR says to establish the link in the VR and the rest have to be done on the Computer, my Oculus App starts.
This is how it looks like: https://imgur.com/z4qgqiZ
I've updated the NVidia graphics driver and repaired the Oculus app. What else can I do? My firewall is off and there is no Virus Defender installed, the active Virus control from Windows is off.
EDIT: Reddit Thread with official oculus support statement: https://www.reddit.com/r/oculus/comments/mdhl4q/grey_screen_indefinitely_during_software_setup/
EDIT2: Use Oculus Tray Tool to restart or kill the service, works fine for me, while troubleshooting back and forth.
Download Link here: https://www.reddit.com/r/oculus/comments/5okoju/oculus_tray_tool/
EDIT 3: I have added another mirror for Support.rar, Oculus Tray Tool and USB Deview: https://drive.google.com/drive/folders/1IPoyK8G2Nm_9o5hc2Ez91Us1WPtt0GAz?usp=sharing
Solved! Go to Solution.
I found this topic on the forum already... but I did as requested and it didn't help.
Additionally, I opened a new topic on oculusquest on reddit last night, but somehow I got downvoted 😕
1. Disconnect your computer from the internet
1. Backup any necessary content.
2.You can find steps on how to do so by clicking here.
1.Reboot into Safe Mode.
2.Uninstall Oculus Home using the Control Panel.
3.Delete all Oculus folders from the following order:
3. C:\Program Files
1.Remove any Oculus folders from the following locations:
1. Restart your computer in normal mode.
2. Reconnect your computer to the internet.
3. Install Oculus Home again using the setup tool from our website here.
Try this steps. A user back from 2019 had this issue and worked this way. Don't know if it will solve. As it seems, this is a common issue that no one have a right answer.