Oculus are still refusing to refund my DK2, and are now making inaccurate claims about when Linux support was available.
To me there are two clear reasons the device was mis-sold:
- The Linux drivers, for the eight months they existed, were described as "experimental". There has never been complete Linux support. Rather, there has been "experimental" support. Since Oculus' advertising still stated Linux support, there was a reasonable assumption the support would eventually materialize. Instead, it has been dropped entirely.
- The DK2 was explicitly sold as a means to develop for the consumer Rift, and this core function is now no longer available to Linux and OSX users.
I'll take this as far as I have to and let you know when I'm successful. Anyone who's bought a DK2 for OSX or Linux development should clearly have the option to return it.
Hopefully this might be resolved by Oculus without going all legal.
Whether or not you have a case for refund is interesting indeed.
Certainly worth watching this thread anyway. (No Laptops involved!)
But I think that all "support" for Oculus was/is experimental if not chaotic.
Nvidea drivers that won't work. Runtimes. sdk's that are buggy beyond belief. Updates or so called updates that only add to confusions.Windows10 and the awful mess. Linux/ Mac..The list goes on and on.
But honestly we really did know that this was a developers kit and that things like this must happen.
If operating systems cannot handle the recent upgrades then I guess they will suffer.
I do agree though that this should have been more clearly announced as soon as it was evident.
But Oculus have a terrible history when it comes to updating Readme's and technical texts.
If they weren't so busy or is it lazy then you wouldn't have your current dispute.
Good on you for your persistence and best of luck!