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Command Line Utilities getting hung up on "Reconstructing uploaded file"

Anonymous
Not applicable
Uploading a mobile build using a large movie (2 gigs) as an extension file. Uploads fine, and then hangs forever at "Reconstructing uploaded file ( 1 / 2 )" which is the last line of the oc_cli_[etc].log as well. I haven't had an issue until I added the extension file; any thoughts? Thanks!

Using the newest version of Command Line Utilities

{"app_id":2127771307335829,"log_level":"DEBUG","event_name":"COMMAND_PARAMS","stack_trace":"at Object.<anonymous> ([eval]:131:3099)\nat j ([eval]:124:3816)\nat G._invoke ([eval]:124:4893)\nat G.t.(anonymous function) [as next] ([eval]:124:3995)\nat n ([eval]:129:78)\nat s ([eval]:129:288)\nat [eval]:129:347\nat Object.<anonymous> ([eval]:129:229)\nat Object.N._log ([eval]:131:3504)\nat Object.<anonymous> ([eval]:131:2068)","extra":"{\"appId\":2127771307335829,\"appSecret\":\"54ece1f20baf54d62c18293d85db6b57\",\"assetsDir\":\"C:\\\\Users\\\\Donald\\\\Documents\\\\_Projects\\\\SilvrscreenRedux\\\\AssetBundles\",\"assetFilesConfig\":{\"wttf_ep1_001_360_TB.mkv\":{\"required\":true}},\"apkPath\":\"C:\\\\Users\\\\Donald\\\\Desktop\\\\_SilvrScreenBuilds\\\\testbuildreduxassetbundle.apk\",\"channel\":\"beta\",\"inheritAssetFiles\":false,\"platform\":\"ANDROID\",\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"ia32\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.38.0.000001\",\"compatibility_version\":2,\"app_id\":2127771307335829,\"session_id\":\"2127771307335829_2019-05-22T07:21:13.169Z\"}"}
2019-05-22T07:21:13.175Z [DEBUG] 
Preparing for upload...
2019-05-22T07:21:13.523Z [DEBUG] Server log: {"app_id":2127771307335829,"log_level":"DEBUG","event_name":"UPLOAD_CONFIG","stack_trace":"at Object.<anonymous> ([eval]:131:3099)\nat j ([eval]:124:3816)\nat G._invoke ([eval]:124:4893)\nat G.t.(anonymous function) [as next] ([eval]:124:3995)\nat n ([eval]:129:78)\nat s ([eval]:129:288)\nat [eval]:129:347\nat Object.<anonymous> ([eval]:129:229)\nat Object.N._log ([eval]:131:3504)\nat Object.<anonymous> ([eval]:131:2068)","extra":"{\"response\":{\"latest_binary_id\":\"2200105210102438\",\"latest_binary_rdiff_signature_uri\":\"https://securecdn.oculus.com/binaries/rdiff-signatures/?binary_id=2200105210102438\"},\"time\":348,\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"ia32\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.38.0.000001\",\"compatibility_version\":2,\"app_id\":2127771307335829,\"platform\":\"ANDROID\",\"session_id\":\"2127771307335829_2019-05-22T07:21:13.169Z\"}"}
2019-05-22T07:21:13.524Z [DEBUG] 
Finding asset files in C:\Users\Donald\Documents\_Projects\SilvrscreenRedux\AssetBundles...
2019-05-22T07:21:13.533Z [DEBUG] Found 1 asset files [0m 0s]
2019-05-22T07:21:13.551Z [DEBUG] Server log: {"app_id":2127771307335829,"log_level":"DEBUG","event_name":"FILES_OPERATION","stack_trace":"at Object.<anonymous> ([eval]:131:3099)\nat j ([eval]:124:3816)\nat G._invoke ([eval]:124:4893)\nat G.t.(anonymous function) [as next] ([eval]:124:3995)\nat n ([eval]:129:78)\nat s ([eval]:129:288)\nat [eval]:129:347\nat Object.<anonymous> ([eval]:129:229)\nat Object.N._log ([eval]:131:3504)\nat Object.<anonymous> ([eval]:131:2068)","extra":"{\"files_count\":1,\"time\":9,\"total_size_bytes\":2108390338,\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"ia32\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.38.0.000001\",\"compatibility_version\":2,\"app_id\":2127771307335829,\"platform\":\"ANDROID\",\"session_id\":\"2127771307335829_2019-05-22T07:21:13.169Z\"}"}
2019-05-22T07:21:13.552Z [DEBUG] 
Uploading asset file (1 / 1)
2019-05-22T07:21:13.554Z [DEBUG] Run args: {"appId":2127771307335829,"appSecret":"(removed)","assetParentId":null,"assetFileIAPConfigs":[],"assetFilesConfig":{"wttf_ep1_001_360_TB.mkv":{"required":true}},"channel":"beta","platform":"ANDROID","assetFileIDsMap":{},"assetFileRdiffSignaturesMap":{},"filePath":"C:\\Users\\Donald\\Documents\\_Projects\\SilvrscreenRedux\\AssetBundles\\wttf_ep1_001_360_TB.mkv"}
2019-05-22T07:21:13.554Z [DEBUG] Server log: {"app_id":2127771307335829,"log_level":"DEBUG","event_name":"COMMAND_PARAMS","stack_trace":"at Object.<anonymous> ([eval]:131:3099)\nat j ([eval]:124:3816)\nat G._invoke ([eval]:124:4893)\nat G.t.(anonymous function) [as next] ([eval]:124:3995)\nat n ([eval]:129:78)\nat s ([eval]:129:288)\nat [eval]:129:347\nat Object.<anonymous> ([eval]:129:229)\nat Object.N._log ([eval]:131:3504)\nat Object.<anonymous> ([eval]:131:2068)","extra":"{\"appId\":2127771307335829,\"appSecret\":\"54ece1f20baf54d62c18293d85db6b57\",\"assetParentId\":null,\"assetFileIAPConfigs\":[],\"assetFilesConfig\":{\"wttf_ep1_001_360_TB.mkv\":{\"required\":true}},\"channel\":\"beta\",\"platform\":\"ANDROID\",\"assetFileIDsMap\":{},\"assetFileRdiffSignaturesMap\":{},\"filePath\":\"C:\\\\Users\\\\Donald\\\\Documents\\\\_Projects\\\\SilvrscreenRedux\\\\AssetBundles\\\\wttf_ep1_001_360_TB.mkv\",\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"ia32\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.38.0.000001\",\"compatibility_version\":2,\"app_id\":2127771307335829,\"session_id\":\"2127771307335829_2019-05-22T07:21:13.169Z\"}"}
2019-05-22T07:21:13.557Z [DEBUG] Server log: {"app_id":2127771307335829,"log_level":"DEBUG","event_name":"PATCH_GENERATION","stack_trace":"at Object.<anonymous> ([eval]:131:3099)\nat j ([eval]:124:3816)\nat G._invoke ([eval]:124:4893)\nat G.t.(anonymous function) [as next] ([eval]:124:3995)\nat n ([eval]:129:78)\nat s ([eval]:129:288)\nat [eval]:129:347\nat Object.<anonymous> ([eval]:129:229)\nat Object.N._log ([eval]:131:3504)\nat Object.<anonymous> ([eval]:131:2068)","extra":"{\"havePatch\":false,\"time\":0,\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"ia32\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.38.0.000001\",\"compatibility_version\":2,\"app_id\":2127771307335829,\"platform\":\"ANDROID\",\"session_id\":\"2127771307335829_2019-05-22T07:21:13.169Z\",\"isObb\":false}"}
2019-05-22T07:21:14.095Z [DEBUG] Started upload: 2257866364292222
2019-05-22T07:21:14.095Z [DEBUG] Server log: {"app_id":2127771307335829,"log_level":"DEBUG","event_name":"UPLOAD_START","stack_trace":"at Object.<anonymous> ([eval]:131:3099)\nat j ([eval]:124:3816)\nat G._invoke ([eval]:124:4893)\nat G.t.(anonymous function) [as next] ([eval]:124:3995)\nat n ([eval]:129:78)\nat s ([eval]:129:288)\nat [eval]:129:347\nat Object.<anonymous> ([eval]:129:229)\nat Object.N._log ([eval]:131:3504)\nat Object.<anonymous> ([eval]:131:2068)","extra":"{\"chunked_upload_id\":\"2257866364292222\",\"time\":538,\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"ia32\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.38.0.000001\",\"compatibility_version\":2,\"app_id\":2127771307335829,\"platform\":\"ANDROID\",\"session_id\":\"2127771307335829_2019-05-22T07:21:13.169Z\",\"isObb\":false}"}
2019-05-22T07:21:14.096Z [DEBUG] 
Uploading...
2019-05-22T07:56:28.798Z [DEBUG] 
Waiting for processing to begin...
2019-05-22T07:56:28.800Z [DEBUG] Server log: {"app_id":2127771307335829,"log_level":"DEBUG","event_name":"PROCESSING_START","stack_trace":"at Object.<anonymous> ([eval]:131:3099)\nat j ([eval]:124:3816)\nat G._invoke ([eval]:124:4893)\nat G.t.(anonymous function) [as next] ([eval]:124:3995)\nat n ([eval]:129:78)\nat s ([eval]:129:288)\nat [eval]:129:347\nat Object.<anonymous> ([eval]:129:229)\nat Object.N._log ([eval]:131:3504)\nat Object.<anonymous> ([eval]:131:2068)","extra":"{\"os\":\"{\\\"platform\\\":\\\"win32\\\",\\\"arch\\\":\\\"ia32\\\",\\\"type\\\":\\\"Windows_NT\\\"}\",\"cli_version\":\"1.38.0.000001\",\"compatibility_version\":2,\"app_id\":2127771307335829,\"platform\":\"ANDROID\",\"session_id\":\"2127771307335829_2019-05-22T07:21:13.169Z\",\"isObb\":false,\"chunked_upload_id\":\"2257866364292222\"}"}
2019-05-22T07:56:33.095Z [DEBUG] 
reconstructing uploaded file (1 / 2)
26 REPLIES 26

Anonymous
Not applicable
So I've tried with a few different files:
A re-encoded movie (1.2 gigs) that hangs forever in the same way
and 
A .jpg I renamed to match the movie name and file extension (so as not to add uncertainty into the process by screwing with the json or anything), which worked just great.
So, it's seeming like it's a size issue.
Would love any insight--thanks!

HorizonVP
Level 3
Seeing this exact issue on our end as well. It's preventing us from deploying.

mouse_bear
Community Manager
Community Manager
Thanks for the heads up everyone, I've notified our engineering team. I'll let you all know once there's progress.
If you need immediate help or want additional support/context on an issue you are having with our platform or integrations:

1. Gather any and all logs, screenshots, and version numbers of relevant software (Oculus SDK, engine, etc.)
2. Please submit a ticket here through the "Contact Us" link (include what you've gathered in step 1).
3. Tag me @mouse_bear once you have done so!

SoluisDevTeam
Level 3
We've been experiencing the same issue trying to upload a build since Friday, and trying again this morning this issue still doesn't seem to be resolved? Any update on this? It's currently blocking us from uploading an update.

TCDanny
Level 2
We are seeing this as well.

Gr8orangeone
Level 2
I am having the same problem. I have also tried uploading straight out of unity 

XPODev
Level 2
Same problem here. We are trying to deploy a new app to our users, but the cmd tool hangs at "reconstructing upload file"

We've tried uploading apps as a standalone APK (instead of deploying extra expansion files) and we run into the same error. Hope this is resolved soon.

HorizonVP
Level 3
Any updates or advice? We need to deploy this week!

DanceM
Level 2
Same here.