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Buy redeem app goft to me and not send cod for me

I bought 4 games for myself by my sister and they gave me a gift a few hours ago. But for me, it has not been activated yet and the purchase code has not been sent. What is the reason?

1 REPLY 1

OculusSupport
Oculus Community Manager
Oculus Community Manager

Hello! Waiting on new games is never as fun as diving into them and we know you're excited to get in the VR landscape--here's some information on how app gifting works. Make sure you've followed the steps in this article to receive the 25 digit redemption code.

 

If you didn't quite follow the steps above or if you're positive the gift was sent to the correct email address and don't see the message in your inbox or spam folder, please submit a support ticket here to our legendary customer service team who can get you up and gaming ASAP!