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Loggin into oculus app with facebook

alexander_rose
Level 2

I have an issue logging into oculus app on Samsung s8+.

 

It says login disabled from an embedded browser 

 

The app is up to date and I have logged into oculus website with Facebook with no issue

 

Please resolve 

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hi alexander_rose. We understand you're having an issue logging into your Gear VR because of an error. We'll be happy to do everything we can to help 😊. We suggest enabling two-factor authentication login on your Facebook account as this has helped resolve this issue for others in the past. The steps to enable two-factor authentication are below:

  1. Open the Facebook app on your device and log in to your account.
  2. Go to Settings & Privacy and expand it using the downward-pointing arrow to its right.
  3. Select Settings and tap on Security and login under the Security section.
  4. On the next page, scroll down to find the Two-factor authentication section and tap on Use two-factor authentication.
  5. Under Select a security method, select Authentication app and hit Continue.
  6. Click on Set up on the same device under the QR code.
  7. When prompted to add the token to your device, tap YES.
  8. Once it’s added, go back to the Facebook app and enter the 6-digit code you see on the Google Authenticator app.
  9. Hit Continue.

We hope this helps you get back to enjoying your Gear VR. 👍😁