Hello, can anyone help with my issue of uploading to the store? I uploaded the game to the server using the oculus Platform Command Line Utility. After Validating build.... A server error occurred. The request will be retried. Not sure what is wrong,...
I ordered the Oculus Quest Vader 64GB and it gave me my order number but it’s not showing up in my orders. It said it would ship by February 24th and I ordered it December 29th. I have waited two weeks and no status on the delivery. All I want to kno...
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I created a GearVR app using UE4. I am running the app after uploading it to the store build for distribution, the app will close with the following video Does anyone know why?https : //youtu.be/j8l4Y3O1c7g Ps.My UE4 version is 4.23
Dear community,I was wondering if it is possible to add custom made controllers that are capable of being tracked by the oculus rift system.Does the SDK support something like this, I couldn't find any threads talking about this on the forum.Many tha...
Hey,I'm currently developping on quest through Unreal engine (4.24).I cannot find a proprer way to test, so download updated build through online store, via my quest (instead using my pc to deploy on my device).Could someone explain to me what is the...
Hey there everyone. I've tried to submit two different concepts for Oculus Quest, both times trying to mimic the example proposal, and have been declined. My problem is I don't know what I need to improve so I may be approved. I tried replying the fi...
Hi,I am not sure if this is only my issue, but I think on my oculus quest store icons, there is some sort of depth effect set to the images.As a developer and publisher, we have been through the process of submitting brand assets, however we have nev...
Sup pepsIf I purchase a oculus quest in New Zealand and deliver it to New Zealand. In that product will it give me a new power adapter or will I need to buy one?Cheers Ryan
I am always seeing the cloud syncing dialogue when I start or resume my app but have not activated cloud storage. I have even created a new app submission (with the same name as the previous) but the issue is still there.Has anyone else had this issu...
Hi there,I was wondering why my game Glider Island, which is a VR flying game does not show up why I search keywords such as "Flying". Or any of the categories such as "Sports" or "Racing and Flying"? It's literally impossible to discover my game unl...
Currently in the command line upload tools https://dashboard.oculus.com/tools/cli/ there isn't support for the Visual Studio 2019 redistributables. Anyone know if this is supported and what the RedistID is if it is supported[EDIT] This is now updated...
Hello,I'm building my game on unity cloud build, which doesn't support running executables after the build so I cannot run ovr-platform-util to upload the APK to oculus store. It does support C# scripts and http calls though. Is there undocumented AP...
As the title suggests, I was wondering if there is a way to update the DLC / expansion files for a submitted build without having to upload an entirely new APK alongside it? I have a situation where I need to change the DLC files for a build fairly o...
I'm asking this because Unity itself does not really limit sizes for their icons and splash images. Right now, the splash image looks very bad. Where do I get the necessary resolutions for my app for the Oculus Go?
Is it possible to have a 3rd party EULA pop up when a player installs a game from the Oculus store in the same way that Steam will sometimes show a 3rd party EULA for the player to continue with the install?Or do I need to put my EULA in-game?
Hi, we are implementing Cloud Storage 2 solution in our game and had a problem that cloud syncing didn't occurred. After making a factory reset of headset cloud syncing seems to work, but this is not a proper solution for release. Did anybody had the...
My team is a small postgraduate team in the UK that has just got our first game ready this month to submit to the GearVR store, however we are unable to submit our game to the review process because we keep getting the error message "GraphQL server r...
@NinjaGG Are there any outages reported with the upload service? Receiving "A server error occurred. The request will be retried" once reaching the Submitting segments phase
I've encountered an issue where a binary with a rogue keystore was allowed to be uploaded to our store listing. I now need to upload further binaries with the original keystore, but can't as the app now (correctly) flags the change (even though it sh...
I am a VR film maker and I want to post my content for sale on the Oculus marketplace. Do I need to create an app to host my videos? Can I offer the 360 film for download? Can I host the video through an existing film viewing app?
Mrs, Mr,We are a start-up developing VR apps for Oculus Go. One of our application is created for professionnal, so we would like to know if it possible to put an app on the Oculus store, and make it private, so only specific users can have access to...
Hello,I created a new mobile App, filled all the required informations for the store submission.Since the apk is 280Mo sized, the only way to upload the build to the store is to use ovr-platform-util.However, since last friday (20th Sptember 2019), I...
After spending a year developing our app with several submissions and rejections from Oculus, and only to get an answer "is not yet suited for the Oculus Store" is pretty pathetic from Oculus. Any suggestions?
The solution, make sure the Bundle Version Code of your submitted APK is a step ahead of the version you have uploaded to your device via a USB connection.I have uploaded a new APK to my Beta release channel but my users have not been notified and th...
@imperativity Hello again! I am having the same problem I did in May when trying to upload a build to the store channel. The upload fails with a problem processing, see screenshot below. Previously I posted this bug which is still open and my build s...
Hi @imperativity I'm trying to upload a build the alpha channel for testing but no matter what I do I end up with the popup of doom:Processing issueSorry, we encountered a problem while processing the file that you uploaded. Please try again later.Th...
One of the requirements for the Oculus Go store is to map the back button to either go up a level in your Ui (makes sense) or prompt the user to be able to leave the application. The quitting functionality seems redundant seeing as you have the abili...
If I delete my oculus account, will it also delete my VR appswhich I have uploaded using this account in oculus store?
Can I publish the page for my game before it's released? Allow people to wishlist, I can promote it, like on Steam?
