03-30-2021 06:54 AM - edited 03-30-2021 08:59 AM
It has only been 4 months and the plastic that holds the strap going over the top of the head snaps off with no hesitation, sent a support ticket on this, (2485292), and I'm yet to receive a response validating my warranty and what options there are. Ideally, a replacement if possible.
03-30-2021 09:47 AM
i might just give up with oculus at this point
03-30-2021 10:07 AM
I'm at that point, They agreed to replace my q2 for battery degradation,, down to 1hr30 after 4months,
Sent it off to the Czech Republic, took a week to get there, received 09/03/21, it's now 30/03/21 and oculus support no longer respond to my emails or tickets asking for a reason for delay or refund, been without my headset for a month now, spent hundreds on software and q1 generated sales for them, they just ignore me now, so yeah feel like quitting vr