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Account issues

BeniB0Y
Level 2

Hi not sure if anyone can help but I am unable to sign into my account on my headset, I'm signed in on the app but when I connect to the headset with my phone the account doesn't link, all my games are there and it was fine the day before. I tried uninstalling the app 

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hey there! We understand you're having issues issues with logging into your headset, and we want to help!

 

At this time we're aware of a present issue that users are being logged out of there accounts and aren't seeing some of their purchased apps.

 

We suggest keeping up with our original post concerning this issue here, where we'll be posting a resolution as soon as it's available.