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Account on oculus stuck on loading and not sign jn.

Yumochu
Level 2

It literally just gets stuck in the loading screen and I can’t play any online games because of this. It tries to load in nothing happens nor does it let me switch accounts

1 REPLY 1

OculusSupport
Community Manager
Community Manager

Hi Yumochu, we see you're having an issue with your headset not loading. We would love to do everything we can to help, but we kindly ask for a little clarification with your issue.

  • What loading screen are you referring to? Is it when you first turn on your headset?
  • Have you tried any troubleshooting steps so far? If so, what steps?
  • Are you able to provide a picture of the screen you're seeing?

You are welcome to reply here, or send us a private message to continue receiving assistance. Please click here https://ocul.us/OculusCommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. 👍