Hi Yumochu, we see you're having an issue with your headset not loading. We would love to do everything we can to help, but we kindly ask for a little clarification with your issue.
You are welcome to reply here, or send us a private message to continue receiving assistance. Please click here https://ocul.us/OculusCommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message. 👍