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Air Link

Lucksas
Level 4

Whenever I open the air link tab inside my headset it opens a window saying “Air link connection lost. Check the network connection on your PC and headset, then try again.” I don’t even connect to a device and it constantly shows up, this only started happening on August 1st but was fine before. I’ve already tried restarting devices, closing oculus app with task manager and even factory resetting the headset itself. Nothing I do works. For a couple days before this issue occurred I wasn’t able to launch games like Roblox in VR, it’d just put me in normally.

47 REPLIES 47

we have the same but me its instant the crash 

For me it's anything between instantly, to 10 seconds to maybe a few minutes before losing connection. Then after a few reloggs it just stays on the three dots loading and never connecting to the Pc again untill I restart the Pc. Pretty much pointless trying to get a game going. 

for me just when i opoen the airlink menu in occulus quest its instantly say airlink connection lost ... again and again

 

6priain
Level 3

is it fix for you now ? not for me ...

@6priain  Seems a lot better for me since I downloaded the oculus desktop app software from the support website and ran a Repair.

i9 9900k, rtx3090, 32 Gb ram, 1tb ssd, 4tb hdd. xi hero wifi mb, 750w psu, Q2 w/Air Link, Vive Pro

can you drop me the website where you have download the app please ?

@6priain  On my phone right now so hard to link.  Just google Oculus desktop app download and follow the links to the support website.

i9 9900k, rtx3090, 32 Gb ram, 1tb ssd, 4tb hdd. xi hero wifi mb, 750w psu, Q2 w/Air Link, Vive Pro

thx i do it now 

 

didn't work ...


@6priain wrote:

didn't work ...


Too bad mate.  Did you try a Quest factory reset?  A pain to do but it does sometime fix a peck of problems.  Hopefully v43 will fix your Air Link issues.  In the meantime a decent Link cable should work fine.  I've found that v42 Link works very well with my Q2/rtx3090.  Good luck mate and cheers.

i9 9900k, rtx3090, 32 Gb ram, 1tb ssd, 4tb hdd. xi hero wifi mb, 750w psu, Q2 w/Air Link, Vive Pro