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Air link problems

Nosscar1956
Explorer

I have had v28 for a while now and have been trying to get air link to work.

My setup is asus tuf laptop, gtx 1660ti, ryzen 7 gpu, i have EE smart hub in same room with 5ghz connection.

My headset shows i am connected to pc, but when i launch, it just goes back to home screen and then says pc disconnected, it will then connect ok again, but still will not launch.

Virtual desktop works great for games ect with this same setup, any ideas how to get air link to work.

3 REPLIES 3

MetaQuestSupport
Community Manager
Community Manager

Hi @Nosscar1956, please open a support ticket with us here so we can look into your issue. Thanks!

If you're the author of a thread, remember to mark a reply as the Accepted Solution to help others find answers!

Nosscar1956
Explorer

i fixed it my self, and 

For those having issues with airlink showing the three dots and ending up back at the home screen, here is how i fixed it eventually.

This will probably only apply to those with integrated graphic cards, as well as a dedicated card, like my Asus tuf A17 laptop.

I had the same problem with the link cable too, so tried this and it worked.

The link cable, and airlink both try to use the integrated graphics card.

So as with the link cable, you have to tell it to use the dedicated card.

In my case i went to windows graphic settings, and added the oculusclient.exe in program files/oculus/support/oculus-client. Add it and set to high performance mode.

As soon as i did this it worked. Although it was not very stable for me, as i don't have my laptop plugged into my router, but it worked much better when i set bitrate to 0. in the debug tool.

link cable and air link stopped working again after a pc re install, above solution didn't work this time, so i have gone back to support

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