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Air link shuts down after 5 seconds. it has never done this before.

AnglicanGods
Level 2

I downloaded this game from his official website.

 

https://cavesrd.itch.io/iceland?download

 

He is doing a 100% off sale. I found out about his VR games from a video. I launched the game and now my headset seems to not work. Air link opens for 5 seconds then makes a terrifying buzzing sound and shuts down. same with oculus link. PLEASE HELP!

 

Oculus Quest 2
Question/Support

2 REPLIES 2

OculusSupport
Community Manager
Community Manager

Hi there, we see that you're having difficulties getting your headset to power on; please allow us to assist you with this. We are not affiliated with those individuals whom which you've purchased the game from, therefore we cannot troubleshoot on that end. However, we recommend that you uninstall the game. Then factory reset and reboot your headset, purchasing games and applications from non oculus retailers or sites; always comes with its risks. 

 

Hopefully, after uninstalling the game and factory resetting things should return to normalcy. We understand that this is probably not the answer you wanted, but we do not have connections with that developer, we'll do all we can to assist you in this matter. 

I fixed it by simply re-installing the Oculus app. all good 👍