12-16-2021 01:03 PM
Hi all,
As some of you already know, sometimes a controller will just up and die and not turn back on when replacing batteries. In my case, it was the right hand controller for my Quest 2. It died while watching some videos. Thinking it was the battery, I popped a new one in and the it would not turn on. Brand new Energizer Maxx since I could not find my rechargeable at the time. After a lot of looking, I ran across this video for a fix using aluminum foil. I figured it was a last ditch attempt before putting in a support ticket. Well it worked fantastically. All I can say is give it a shot if nothing else has worked so far. Thanks.
07-17-2022 01:10 PM
Yep, my right controller died, and I tried oculus support, and aluminum foil fixed it. Wish I saw this before contacting Oculus support, which they kept asking about left controller when it was the right. Thanks for the support.
03-24-2023 11:39 AM
Did not work for me. My right controller will not stop vibrating and disconnecting and reconnecting every 2 seconds. I tried the foil trico and nothing works.
03-24-2023 11:51 AM
Hey there, @dapperdan003! We hate to hear that your controller is losing connection constantly. We know how having to deal with this can affect the overall VR experience, and we're happy to look into this with you!
Please let us know if this troubleshooting is able to assist with the issue!
03-24-2023 11:57 AM
Yes I have tried everything, even from taking the controller apart partially. I'm out of ideas and really need help getting it fixed.
03-24-2023 12:24 PM
Thank you for providing that information, @dapperdan003! Since the troubleshooting was not able to resolve this issue, we will need to look into this further through our support page.
Once there, follow the prompts that best describe what you are experiencing until you see the button "This does not resolve my issue." Then you will be able to reach out to us via email, chat, WhatsApp, or a scheduled callback request.
We look forward to hearing from you!