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Android app not working. Can't set up my Quest 2

Dutchgliderpilo
Level 2

Good day,



I bought the Quest 2. While setting it up, i downloaded and installed
the android Oculus app on my mobile phone. (Samsung J7). Every time i start up the app
it stops immediately. I have rebooted my phone several times but without
success. Because of this, i can't set up my VR headset. Obvious that disappoints
me tremendously.



Can you  please help me with this issue?



 



Kind regards, met vriendelijke groet,




Paul

The Netherlands


1 REPLY 1

VidReckasaurus
Level 2
WONDERFUL customer service here...  
Did you get it working or did you return it?