12-13-2020 05:09 PM
For some reason whenever I use Oculus Link on my quest 2 the volume seems to be really low, it seems to me that the max speaker volume on Link is about the half of the max speaker volume on standalone mode. I've already tried setting the Quest volume to the max and setting windows volume for all the devices to the max, reinstalling the audio drivers, checking the device volume in the Oculus app, reinstalling oculus software, checking my volume in games, factory reset the quest 2.This issue happens even if I use headphones conected to the Quest 2 while using link, the headphones max volume is around a half of the max volume I get while using headphones on the standalone mode.
I've tried using Virtual Desktop and the volume is fine, the issue only happens while using Oculus Link.
I'm not sure if I'm the only one experiencing this issue, I would be really grateful if some of you could listen the max volume of a song in youtube on stand alone mode and play the same song over link and check if the volume is lower.
I'm not sure if I'm the only one experiencing this issue, and if there's a fix or a workaround.
01-29-2021 07:30 AM
01-29-2021 08:57 AM
01-31-2021 02:50 AM
11-25-2021 08:46 AM
Did you ever find a fix for this?
12-20-2021 08:11 PM
Did anyone find a fix to this? im experiencing this right now.. audio is fine with just the headset but with the link its super low
12-20-2021 08:44 PM
Hi everyone, we see there has been some issues with the audio inside of your Quest 2 headsets while using Oculus Link. We know how this can take you out of the immersive VR experience, and we want to help in every way we can. Here are some suggestions to correct this issue:
If you are still experiencing this low audio while connected via Link, please submit a support ticket. Our team will be happy to look into this deeper with you.
01-16-2022 09:52 PM
I had this issue and I was getting extremely frustrated! I found out that if you have decal on your Oculus that could be blocking the mic all of a sudden.
12-03-2022 08:23 AM
This has nothing to do with Oculus Link or my computer. This is happening with the standalone headset and some plug-in headphones. I use mine to workout in Supernatural and the music volume is so low I don't even bother anymore. In videos I can't hear when people talk. My hearing is fine. Even without headphones it's low. I also have reset the volume to MAX numerous times and everytime I go back to volume it's set to around 50-60%. What gives? This thing is useless without decent volume.
12-03-2022 08:39 AM
Hey there, @avidhiker1967. We can definitely understand how this would impact your VR experience, we'd be more than happy to help out! For standalone audio issues like this, we'd recommend trying a factory reset to see if that would help. Here's the steps for performing a factory reset:
From the Headset:
The device should now begin the Factory Reset process. Let us know if this helps! If not, then we recommend reaching out to our support team here for some more in-depth assistance.