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Audio Popping & Cutting Oculus Quest

toastde
Honored Guest
The audio in my oculus quest that I got three days ago, is starting to pop and cut in the audio, at points audio will pop and all the sudden it sounds like I’m in a movie theatre with great audio then it goes back to how it originally sounded, I’m unsure if this is a problem and I should get a replacement or not?
2 REPLIES 2

Vhenzor
Explorer
Here the answer i got from oculus support for a similar problem:

TaylorB (Oculus Support)
Jul 8, 4:45 AM PDT

Thank you for your patience while we reviewed your case here.

We're aware of some issues with audio quality on the Quest's
built-in headphones and we're actively working on a fix. Our best suggestion at
this time is using external headphones with the headset until we release a fix.

Please let me know if I can help you with anything else today
with regards to your Oculus Quest headset. I'll be happy to assist!

Kind regards,









Taylor B
Oculus Support

Anonymous
Not applicable
So three months later and your still trying to fix things that should have not been an issue day 1, and never been an issue moving foward. It's audio, not exactly ground breaking to get it working.

Toastmyname, if you can i'd recommend returning your headset as they are don't even specify any kind of time line, just that sometime in the future there may be a fix. I've been having similar issues with the rift s and they don't have any idea what is going on.