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Audio on bluetooth headphones crackling when using Oculus Link

tom.bates.034
Level 2

I am using the bluetooth experimental feature on my brand new Oculus Quest 2 but I have some problems with link.

The audio works perfect on the quest but when I start using oculus link the audio starts crackling badly and its only when im using bluetooth headphones, is there anything i can do to fix this or does everyone get this problem.

2 REPLIES 2

someone needa find a fix to this asap 

OculusSupport
Community Manager
Community Manager

Hey there, thanks for reaching out. We see you are having some crackling noises occur while in Oculus Link. This is not the experience we strive for you to have! If you could, please submit a ticket on our website by clicking the link here: https://ocul.us/ContactSupport. Alternatively, you can also send us a DM here on the forums. Please click here https://ocul.us/OculusCommunitySupport or on our name to get to our profile page, then click "Send a Message" to privately contact us. Please remember, you must be signed into the community first to send us a private message.

 

We'd love to help you solve this issue but in order for us to continue, we will need to collect more information about this issue and your device.